Shipping Policy

**Shipping and Returns Policy**

**Free Shipping:**
At Quality Home Improvements, we offer free shipping on all orders over $1000 to a local depot located in each state within Australia.

**Standard Shipping:**
For orders under $1000, a delivery fee will apply. To obtain an estimate for door-to-door delivery, please email us at admin@qualityhomes.net.au.

**Delivery Timeframes:**
- **Standard Delivery:** We aim to supply and deliver all items within 3 - 6 weeks. If we are unable to meet this timeframe, you will be notified via email.
- **Extended Shipping Times:** Please be aware that shipping times may extend up to 14 weeks depending on stock availability.

**Collection Outside Western Australia:**
For deliveries outside of Western Australia, orders can be collected from a state depot. 

** Deliveries within the Perth Metro Area.**

For deliveries within the Perth Metro Area - orders will be delivered door to door 

**Faulty Items Returns:**
If you receive a faulty item, please notify us at admin@qualityhomes.net.au within 7 days of delivery. Include photos of the defect in your email. Once the return is approved, please send the item back to us at:
4 Exhibition Drive, Malaga, 6090, Western Australia.

**Exchanges:**
The delivery times for exchanged products may vary depending on your location.

**Shipping Security:**
For added security, particularly for items valued over $500.00, we strongly recommend using a trackable shipping service or purchasing shipping insurance for both receiving and returning items.

**Thank You:**
Thank you for choosing Quality Home Improvements. We appreciate your business and look forward to serving you again in the future.